May 2022
Senior IT Manager
We are looking for a Senior IT Manager with extensive experience to take ownership of all IT and Tech related activities throughout the company. In addition to routine responsibilities, current key projects include: configuring Plytix.com PIM, launching Shopify, WMS Implementation, hiring and managing developers to upgrade existing custom business intelligence platform. Your role is supported by our current staff including a full stack developer, Microsoft Dynamics GP ERP Administrator, and Windows Server Admin, along with other 3rd party resources.
Summary of Responsibilities:
- Take ownership of all IT and Tech related matters throughout the company and lead our current and future technology initiatives
- Learn current processes and systems in order to plan and execute comprehensive strategies across multiple projects while managing independencies between each to achieve desired results
- Analyze our current systems and processes and suggest improvements to increase efficiency and keep everything up to date and future proof as new technologies emerge
- Coordinate between our resources, contractors, and consultants to finish projects on time and budget
- Develop code, write queries, update tables and data, in order to solve problems and implement solutions as necessary
- Ensure network, servers, desktops, and devices are secured from cyber attacks, ransom ware, and other security threats
- Ensure adequate on premise and cloud backup policy for all servers and workstation including SQL DBs
- Maintain Office 365 and onboard new hires by creating users and granting access to relevant groups and SharePoint sites
- Write job postings on Upwork, Indeed, and other platforms to hire contractors and freelancers as needed for different projects
- Interview contractors and freelancers and make hiring decisions in coordination with management team
Qualification/Skills:
- Strong overall understanding of desktop, server and mobile computer systems, networks, security, telecommunications, databases and storage systems.
- Full stack development ability or coding front end/back end in ASP.NET, C#, React, or Angular
- Intermediate to advanced knowledge of SQL
- Excellent analytical and problem-solving skills
- Detail oriented and able to dive into the weeds for complicated technical issues
- Ability to manage and prioritize tasks and projects
- Strong interpersonal, written + verbal communication, and leadership skills
- A background in deployment and use of an ERP systems a plus
- Experience with MS Access a plus
- Experience with Shopify a plus
Education and Experience Requirements:
- Bachelor’s degree in information technology, information systems, computer science or related field
- 7+ years IT operations
- 2+ years IT project management
- 2+ years managing people and teams